GRAND RAPIDS, Mich., April 5, 2022 /PRNewswire/ — Service Convey, the leading world information center solutions provider, today announces the acquisition of 3rd-social gathering servicing (TPM) supplier Trident Pc Resources centered in New Jersey.
“Trident is thrilled to sign up for the Assistance Categorical workforce,” reported Steve Studley, CEO of Trident Laptop Assets.
Founded in 1993, Trident supplies information center routine maintenance and technological assist to enterprise and Fortune 500 shoppers from gaming to healthcare, greater training and financial institutions. Trident supports a large wide range of OEM server, storage and community hardware in in excess of 65 nations.
The acquisition of Trident aligns properly with Assistance Express’ broader technique to supply the complete ideal experience for IT experts in the facts middle all over the world. Alternatives sent by Provider Convey give extensive-phrase Trident consumers additional options for their IT infrastructure requirements further than multivendor guidance, which includes Cloud, Managed Services, Components Methods and far more. In the coming months, Trident clients will have the ideal parts domestically stocked prior to placing a assistance ticket with the enable of OnDeck® Predictive Sparing®.
“Trident is thrilled to join the Service Categorical staff,” claimed Steve Studley, CEO of Trident Laptop Resources. “Our corporations have very long been aligned in our ethos and determination to service. Service Express delivers extra sources and innovation to our newly combined buyer base. In the coming months, our clients will see amplified company offerings and extra tools by way of ExpressConnect® to strengthen their services knowledge.”
Assistance Express is the maximum-rated alternative supplier in its area with an field-top Net Promoter Rating (NPS) of 91 and has worked alongside IT groups to enhance efficiency in the information center for above 25 a long time. The company leverages multivendor abilities, a reliable worldwide hardware distribution network that alleviates offer chain delays, and its proprietary technological know-how, ExpressConnect, to offer businesses with instruments to automate help in the details middle.
“Trident has a strong reputation for providing fantastic multivendor support to company clients all around the globe,” mentioned Ron Alvesteffer, President and CEO of Company Categorical. “They have not only elevated provider ranges but have also saved their buyers substantial bucks. Trident is a good match, and we appear ahead to offering existing shoppers an expanded and innovative portfolio of knowledge heart answers powered by Support Express’ greatest-in-course company.”
For additional details on Provider Specific and the firm’s unparalleled skills, pay a visit to serviceexpress.com.
About Assistance Specific
Support Categorical is an business-primary info heart solutions company specializing in international multivendor servicing, cloud, managed providers, hardware solutions and much more. Corporations around the entire world have faith in Assistance Specific to provide trustworthy end-to-end assistance. With its flagship technological innovation, ExpressConnect®, Provider Express operates alongside IT teams to automate and streamline aid with checking, ticketing, integrations and account management. For far more info, visit serviceexpress.com.
About Trident Personal computer Resources
Trident is a multivendor knowledge center companies provider specializing in 3rd-social gathering maintenance (TPM) and technical assist for more than 20 many years. The corporation supports purchasers across many industries, concentrating on monetary institutions, gaming, power, governing administration, health care and higher training.
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